RA Status


Viasensor Instrument Tracking

If you already have an Return Authorization, feel free to fill out the form below to see what stage your equipment is in the service process. You will get an email response with the status. Our process consists of the following stages:

  • Incoming Inspection
  • Quote/Approval
  • Servicing – Calibration, Upgrading, Repair, etc
  • QA/QC
  • Shipping

As a user of VIASENSOR’s industry leading gas analysis equipment, you depend on the performance of your instrument and our service facility. Our laboratory provides reliable and quick service to ensure your investment is operating to its fullest capabilities.